FAQ | Hotels Lov

Question 1

How to make a reservation?

Accepted Answer

From the hotel website, travel agencies or online booking platforms or this link.

Question 2

How can I cancel my reservation?

Accepted Answer

As long as you or your first-degree relatives' valid reasons (illness, accident, death, etc.) are documented with an official report, your reservation will be canceled or changed without interruption. In order for your cancellation-change transactions to be valid, you must have a written and signed petition.

Question 3

What facilities are available at the hotel?

Accepted Answer

Our hotel has a communal pool where our guests can relax and use it free of charge. Our pool has a special atmosphere, which is infinity, and provides you with a pleasant day by offering sun loungers and beach towels.

There is also a yoga area in our hotel. This area offers a peaceful environment where our guests can rest their minds and bodies.

Our guests can benefit from our additional services for a fee. You can enjoy delicious meals in our &agrave; la carte restaurant and pamper yourself with our hammam and spa services. You can also enjoy refreshing drinks at our snack bar and pool bars.

These various facilities offered at our hotel are designed to provide our guests with a comfortable and enjoyable accommodation experience.

Question 4

Can I check in early or check out late?

Accepted Answer

We welcome your early check-in or late check-out requests. However, this may incur an additional charge and is subject to our hotel's availability. If you want to stay as early or as late as possible, it is important that you let our hotel know in advance. That way, we can check availability and best assist you.

Question 5

Are pets allowed in the hotel?

Accepted Answer

Unfortunately, pets are not accepted in our hotel. This decision was made taking into account our hotel policies and the comfort of other guests. This policy is implemented to minimize adverse effects that may result from allergic reactions or different lifestyles.

Question 6

Is there an age limit at the hotel?

Accepted Answer

There is an age limit in our hotel and only adults aged 16 and over are served.

The reason why we serve adults aged 16 and over is to ensure the preservation of calmness, peace and harmony in our hotel. This age restriction aims to help our guests relax and enjoy a pleasant atmosphere.

Question 7

Is breakfast included in the accommodation?

Accepted Answer

In order to ensure the comfort and pleasant experience of our guests, breakfast is also included in our accommodation fee.

Question 8

What are the check-in and check-out times at the hotel?

Accepted Answer

Check-in time starts at 14:00 in the afternoon and check-out time ends between 11:00 and 12:00 in the morning.

Question 9

What are the room types in the hotel?

Accepted Answer

Stone House, Therapy Stone House, Boutiq Sea view Suit, Cedrus Wood House, Pent House Live, Pent House Red.

Question 10

How to make reservation payment?

Accepted Answer

We would like to inform you that payments can be made via EFT or mail order at the time of booking. We offer various payment options so that our guests can easily make their payments.

The EFT (Electronic Funds Transfer) method allows you to pay directly from your bank account to the hotel account. With this option, you can make your payments electronically. During the reservation, we will send you the bank account information of our hotel and you can make the payment using this information.

Mail order, on the other hand, is a method that allows you to make your payment via credit card. After the completion of your reservation, a mail order form will be sent to you. By filling out this form, you can securely transmit your credit card information and complete your payment.

Question 11

Is there a car park at the hotel?

Accepted Answer

We would like to inform our guests that there is free parking at our hotel. Our guests can park their cars safely and do not need to pay parking fees during their stay.

Question 12

Is smoking allowed in the room?

Accepted Answer

Smoking is strictly prohibited in our hotel in order to prioritize your health and comfort. This policy is implemented to keep our hotel rooms in a clean and fresh environment and to prevent the negative effects of cigarette smoke.

Question 13

What is the sea distance?

Accepted Answer

Our hotel is located by the sea and you can easily enter the sea thanks to the stairs on our pier. Step-by-step landing steps allow you to reach the sea safely and comfortably.

Question 14

How is transportation to your hotel provided?

Accepted Answer

Our hotel can be easily reached by minibus lines departing regularly from Fethiye center and Oludeniz.

In order to facilitate airport transfers for our guests, the hotel can arrange a transfer from Dalaman airport or Fethiye center upon request, for a fee.

Question 15

What is your hotel location?

Accepted Answer

Our hotel is located 3 km from Kabak Bay.

F.A.Q.

Frequently Asked Questions